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You may contact us direct by calling 0845
27077 61
or by using our contact form here
Under the Distance Selling Regulations
a non-business customer may, within 7 days after delivery, cancel
their order for any item as long as it has not been personalised nor
made to your specification nor unsealed. Delivery is deemed to have
happened 3 days after despatch. Cancellation must be notified in writing
to the address above and items returned at your cost. Faulty items
will be replaced or refunded and carriage paid.